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International Journal of Excellence in Public Sector Management


ISSN: 1993-8640
Volume: 3 Issue: 1

Editorial

It is the mission of this journal to publish emerging and cutting edge issues of management in general, and Public Sector Management in particular. In line with this mission, the current issue presents five papers addressing topical issues affecting Public Sector Management.

In the first paper, Dr. Brown looks at where quality has come from, where it currently is and sugge ...

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Articles

  • Quality: From Where to Where?

    In the late eighties and nineties, quality management enjoyed enormous popularity as a focus for organizational change and strategy. This interest has waned somewhat since the mid nin...


  • In Pursuit of Organzational Excellence Via Workplace Partnership

    After the 1950s, quality dimensions quickly evolved from inspection to fitness for use, then to consideration of the human aspects, work relationships and to labor management cooperat...


  • Improving the Transfer of Training: An Analysis of a Mexican Bi-Cultural School

    An institution’s ability to transfer training to the workplace is important for its development. However, relatively little research has been documented in this field in regard to edu...


  • Vocation Education And Training Reform: The Case From Nigeria

    Policy makers and analysts alike agree with the view that one of the best ways to eradicate poverty is to provide people with relevant skills that will enable them to gain employment ...


  • Globalization And Service Quality

    Quality and Best in Class economics are not competing entities, but rather are integrated principles which work together to maximize employee satisfaction and retention, customer deli...


  • The Impact of Adopting Total Quality Strategy (TQS) on Improving Competitiveness: An Empirical Study of Jordanian Pharmaceutical Companies

    Abstract

    The overwhelming challenges arising from the globalization of economy, markets liberation and information technology and the consequent changes and competitiveness forced business ...

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